who fills the gap?

Just a short longer note on something I would actually like to expand into a post for Afrigadget: mobile phone repairs.

Back in 1998 when I first started fixing my mobile phone, things were a bit simpler. Fast forward in 2008, mobile phones have become a commodity and there are at least two or three guys in most rural towns (in Kenya and elsewhere) that will know how to fix such a phone.

So why blog on it? – Because it’s the way ppl are looking for alternative solutions on how to fix an advanced mobile phone based on SMD technology that makes the story interesting.

SANY7197
mobile phone repair booth in downtown Nairobi, picture taken in May 2006

In a world that has become more and more modular, where spare parts are exchangable or product life cycles reduced to a lifetime of about 2-3 years (best example: printers), not all is waste or wasted, and many things may often be repaired with simple and sometimes even very rough methods. Ask any mobile phone repair shop @ Moi Avenue Nairobi and they will tell you how they managed to save this or that phone. This, to me, is especially interesting, as they are using similar tools like other jua kali fundis in Europe – in a different environment. Whereas phones in Europe are often owned and used by one person only, phones in dev. countries are often shared between family members or friends. No wonder Nokia came up with two new phone models for emerging markets the other day, offering more than one phonebook / user profile on a single phone. Hence the need for a different approach to service repairs…or not?

What you see above in the pic – and I desp. tried to get a decent pic of such a booth back in May 2006 when I last tried to cover this subject – are normal flasher cables. Serial & parallel cables, like datacables, ppl use to connect a phone to a computer to unlock a handset, flash the firmware or run some tests. Your handset is blocked by the network? Don’t worry, just reprogramme it (illegally) with a new serial number (~ IMEI). These are things done everywhere in the world – in the Middle East, in Asia, in Europe, Africa, etc. – only: they are all based on reverse engineering.

Modern phones come with some more sophisticated algorithms and require a slightly different equipment – but that’s just a question of money and consequently there are, again, a few guys who will own a Twister Flasher or a BB5 unlock box in town (I really dig this microscope, sigh :-)

Coming back to the initial question – why is it so interesting? Well, because manufacturers like Nokia or SonyEricsson create service manuals for their phones (which are then circulated over the internet), giving the schematics and parameters of each and every part. But they usually don’t train those jua kali fundis. And a licenced Nokia Service Center? Apparently, they often do apply the same techniques and may or may not be equipped with special and better service gadgets. And they are expensive.

In other words: it’s cheaper and much more interesting for manufacturers to produce new phones than to train service staff on how to fix a mobile phone. Simple, new or refurbished phones are sold for something like 20,- EUR. And yet there’s this huge demand for quick & cheap repairs all over the world. This also applies to other electronics, cars or even lighters.

Anyone out there remembers how we used to refill one-way lighters with Butane gas (using a chopped nail and balancing the firestone on the forefinger while reassembling everything)? Back then lighters were sold for something like 25/= Kshs. and a refill was available for 10/= Kshs…

Now, while reverse engineered / alternative / jua kali (phone) repairs are interesting and will most def. make a good story on Afrigadget, I am constantly asking myself how manufacturers like Nokia will profit from this niche and use such knowledge for further engineering? Yeah, well, maybe Jan Chipchase‘s research may be part of that, but then: who will fill this gap between new products and broken gadgets (leave this market to jua kali fundis and private individuals only?) and will a break-even point be the only criterion to define this approach on when it makes sense to invest in new equipment? What about environmental damage (during production) and how is this accounted for?

The fast growing mobile phone sector is an interesting example to see how the world has changed, and I am currious to see when the majority of customers in places like Nairobi will prefer buying another phone instead of having the old one repaired.

qik

Qik. Streaming video right from your phone.

Saw some live coverage from the MacWorld earlier this week where ppl used this service to directly stream video from their phone to qik.com. Something like YouTube, but with the difference that everything is streamed live from the phone (Nokia N95) onto their servers. Meaning: you’ll need a decent broadband network connectivity for this to work fine.

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(browser screenshot via browsershots.org)

Signed up for this service (which is still alpha) on tuesday evening and just received an invitation. Don’t know about 3G speed outside, but here @home with DSL 2048 kbit/s down & 192 kbit/s up maximum speed it’s just very charming. Haaiaa. Will need to test it again outside tomorrow in daylight and see how it is performing.

And yes, I am bit shy on camera. That’s why I haven’t really made use of seesmic so far (the “video twitter”). You may have seen it in action earlier last month when Robert Scoble blogged about it.

Why is it interesting? After all, I wouldnt want to put myself online. It’s interesting because a) it enables true LIVE coverage and b) memory space is limited on some phones, so with a service like this, ppl can just report until the battery is drained. As for the “live” part: I pressed the F5 key to refresh the user page right after I had stopped recording and there it was, my video. Dead simple.

Which phones are supported?
The latest Nokia range, imho those who are based on the S60v3 platform.

Citizen Media, here we come… muahahahaha!

(video isnt included at this time as i just can’t stand the way the “embed object” code is implemented in WP + my video plugin doesnt support qik so far..)

EDIT: Loic just twittered that Seesmic is now compatible with mobile phones via Shozu.com. Shozu! Has anyone tried it so far? Had it running on my mobile some month ago but it quickly drained the battery, also due to some autostart scripts that load when the phone boots (!) up. – I guess all these tools only make sense when your phone is within a 3G or better network and when everything is interconnected, i.e. feeds that pull content from your various multimedia resources online and aggregate them on your blog. Should be an interesting task for a WP plugin (hint, hint :-)….something that pulls content from your video & microblogging platforms and creates a blog post out of it. In short: what I would like to have is a smooth way to blog-on-the-go and have it appear on my own blog (and not somewhere on flickr, vox, seesmic, qik, YouTube, etc.). Possible? Maybe one day (soon).

EDIT 2: QIK works fine even via a normal (= slow) GPRS connection! Awesome. I will use it more often now.

this is what happens…

…when companies like Nokia purchase the accessories for their mobile phones in low-wage countries:

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The integration of a very very very low quality “Lithium Battery” (Made in Indonesia) into the AD-43 control unit of their flagship model N95 that dies just after 4-5 months in use. And mind you: I haven’t even used it in power-user-mode, but instead only for about 8x / week, 25 minutes each.

There’s no way to open this headset without damaging it as the screw on the back is only accessible once the clip is removed. :-(

The control unit died last night after flashing the internal firmware of the phone to V20.0.015, so I initially thought there’s a connection between a (faulty) flashing process and the dead control unit. But no! Just a lousy battery which promoted the whole gadget to higher glory.

NOKIA! ==> There are alternatives available, such as the Renata CR2032:

Renata CR2032

…which costs a little bit more, but honestly: what’s better? Satisfied customers who will buy another Nokia phone – or unhappy customers who even dismantle the headset themselves because your totally unable customer service doesn’t even reply to e-mails?

Sorry for being a bit picky on this, but there sure is a reason why some batteries do cost 0,20 EUR and others 3,- EUR.

Computer for every Child

Just a short note on a news item about an adapted version of Edubuntu 7.04 being deployed to schools in Macedonia (F.Y.R.O.M.).
The interesting part is that these 20.000 PCs (7.000 already shipped) will be equipped with (X300) Thin Clients by NComputing, which allow 7-8 users on each machine at the same time.

x300 pic01

I’ve posted it here because Daudi’s comment the other day over at Erik’s Realm reminded me of this “sharing perspective” – which I think will be one of the reasons why any real multi-user OS will eventually win the game. As for the Linux vs. Windows debate: I personally don’t care which system is used, as long as it’s secure enough (viruses = kill productivity), provides a good usability and won’t be affected by power cuts.
Related to this owner-user-question, I wonder how many average users every mobile phone has in a country like Kenya (given that a phone may only be used by one person at a time and that different profiles depend on the SIM in gsm phones).

mobile blogging, part 2

Mobile blogging…as in blogging directly from the phone or another portable device other than notebooks. Why would someone want to blog from a phone?

Well, computers in the form of desktop personal computers or laptops are still expensive. Despite of relatively high initital costs, an uncertain power supply and restricted internet access not only in “underdeveloped” countries for conventional computers, interesting stories are often best caught through the use of mobile devices. Another very important reason is that many consumers today are using mobile phones as the mobile phone sector is a fast growing market. We do not necessarily need to have a look at the unstable political situation in a country like Burma/Myanmar to understand the importance of being able to directly post content to the internet through a mobile device – but it serves as a good example to illustrate what should be possible with todays technology.

Obviously, the process of mobile blogging may be split up into a) the creation of content/media and b) uploading everything to a website/database on the internet.

As mentioned in my previous post on this subject, I initially assumed that it would all depend on the right gadget.
An advanced smartphone with a dedicated QWERTY keyboard does of course add comfort to the process of entering longer text, but it isn’t necessary to use one in order to get your stuff online. Hence it comes down to the right software solution on both the phone and online.

Another interesting observation is that manufacturers of mobile phones have in the past often only put an emphasis on giving users the ability to pull content from internet to their phone. Apple’s iPhone is a very good example for this as it comes with a media player which plays YouTube videos and a flexible browser which even display the URL. But also other phone manufacturers like the big players Nokia and SonyEricsson implemented RSS-capable browsers into their phones that automatically pull the required content from the internet without any computer in between. Now compare that with other mobile multimedia devices such as an iPod or a Creative mp3 player, which in the past always required a computer in between to synchronize content. With todays mobile phones, you can directly pull content from the net via GPRS, EDGE, UMTS or WiFi. Sexy.

The internet, though, and especially the Web 2.0 approach online lives from user generated content. I think that the use of the internet through a mobile platform will become more and more important in future, especially since mobile phones have become the leading platform for IT in developing countries.

And this upcoming development where we’ll see global players like Google distributing a sound software solution which combines and contains all these different services (telephony, messaging, streaming of multimedia content and uploading it to a site online) is reason enough to believe that we’re just at the very beginning of mobile services. Especially those that are I) easy to use (~usability) and II) don’t cost anything extra to the user – because he’s the one who creates content. Mobile phone operators seem to have understood that so far, which is why everyone wants to jump on the train of providing the right platform for content generation.

Anyways, I promised to deliver a small – not complete – overview of decent phones that already add some comfort for compiling mobile blog post. If you think there’s any phone that should be part of this list, pls feel free to drop a comment below. Thank You!

Ok, let’s start with Nokia ‘s range of phones:

1. Nokia N95

nokia N95

Since I am using this phone, I can acknowledge that it’s a great phone with a good camera but lousy built quality (compared to other slider phones), a slow camera (autofocus), weak battery runtime, chronical shortages of RAM which limits true multitasking and a simple T9 keypad – which of course doesn’t offer the same comfort as a QWERTY keyboard. However, since it is one of Nokia’s flagships and just offers a wide range of services at once, I included it here in this list. The N95 also connects to Nokia’s SU-8W bluetooth keyboard:

SU-8W

The downside to this external solution? Relatively small keys, a bluetooth connection that will further drain the battery on your phone and a huge price of at least EUR 100,-. That’s a lot of mbeca just for a keyboard.

The new N95 8GB version (N95-3) as well as the improved version for the US-market (N95-2) come with an improved battery and more RAM and some other minor changes that don’t affect its blogging capabilities.

2. Nokia E90

E90

Woooohaaaa! Expensive, bulky and a little bit buggy, which is why Nokia took it from the market for some weeks. Since it’s also based on the Symbian S60 platform (as opposed to the previous “Communicator” models which were based on Symbian S80 platform), it also runs the same programs as other S60 3rd edition phones. Comes with a sweet QWERTY keyboard (as pictured above), 3,2mpix cam (which is ok), two displays (!) and average battery runtime.

3. Nokia E70

nokia e70 silber

 

Fellow blogger Kirima is using such a phone for surfing the inet from his rural home. I like this phone, even the previous models that came with a foldable keyboard like this one were nice (although they are known to be having some software issues…).

4. Nokia E61/61i/62

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Sigh. The E61 (no camera, joystick instead of joypad) and the E61i/62 are very nice for mobile blogging. Especially the above pictured E61i which comes with an average 2mpix cam and a perfect QWERTY keyboard as well as the whole connection range of GPRS up to WiFi. VoIP included. Sweet!

5. Nokia E51
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Best Nokia release imho. A small, brick-styled (candy bar) business smartphone with a 2mpix cam, the S60 platform and VoIP capabilities. This phone will sell quite well, I think, despite of its humble appearance. Comes with a T9 keypad.

6. Nokia N93/93i

nokia N93i

I played with the N93 and the N93i in a shop last weekend, and while N93 is still better than the N93i, both phones are actually only good at recording videos because of their stereo microphones (important fact) and extremely good lenses + optical zoom. No QWERTY keyboard although of course you can also connect the above mentioned bluetooth keyboard.

7. Apple’s iPhone

iphone bastel anleitung

…delivered to you as a printable cut&glue version (pdf), because that’s the best way to handle this design object. :-)

Seriously, the iPhone is a great innovation and comes with a VERY unique user interface. It lacks a few features that other phones have but has its own market and will therefore be just as good as other phones. I like the iPhone although I’ve figured out for me that it does not have what I need in a phone.

No exchangeabooool battery, no keypad or keyboard = no tactil feedback while pressing the virtual keys on the display, no MMS (not really needed if e-mail is used instead), lousy camera. I think the iPhone is good for WiFi environments – so if you’re in the USA and hopping from one Starbucks WiFi hotspot to the next – then this is your phone.

Have to ask fellow bloggers Christian and Erik on their mobile blogging experiences. And what about the iPhone that was on display @ Skunkworks Kenya earlier this week ?

8. SonyEricsson K800i

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SonyEricsson’s sweetest phone ever (except for the T39m, yes :-)!
Comes with a nasty little joystick that often tends to retire within the first three months, but satisfies its user with a very decent 3,2 mpix cam and the best T9 keypad from SE ever. Included in this list because I see many ppl using this phone as a camera and music player. Actually had plans of buying this as a substitute to my N95.
The K800i comes, like most other new SE phones, with a little program that enables direct uploads to blogger.com (= Google). More on this later (part 3) as Nokia also supports the “blogging” platforms offered by Yahoo!.

Hmmm….SonyEricsson => Google and Nokia = > Yahoo! ??

9. SonyEricsson P1i

sony ericsson p1i

The SE P9i comes with a full QWERTY keyboard, a 3,2 mpix cam, WiFi and a stylus similar to those found on Windows Mobile phones.

10. SonyEricsson M600i

sony ericsson m600i

Obviously, the M600i comes without a camera but with a QWERTY keyboard.

11. HTC phones….

This list will never be complete, and while I am just confused about which HTC phone I should add to this list (Aegeus, saidia mimi tafadhali…si i hear u r back online anyways :-), I will update this post during the next few days and even deliver a part 3 which will cover the other side of the game: the software solutions that make mobile blogging possible.

Pls stay tuned!

mobile blogging, part 1.5

As long as part 2 on mobile blogging is in the pipe (blogging…as in “publishing content online”), check out this story on the “Mobile Journalism Toolkit“.

An impressive setup with the right, self-made (!) add-ons to improve the N95’s performance. Now I only wish Nokia would improve the firmware on the N95-1 and even add some extras to the S60 browser.

(note to myself: i should become a journalist so that I can get my hands on fancy gadgets instead of saving my mbeca for these gimmicks..)

mobile blogging, part 1

“What’s the best mobile device for blogging on the way?”

I just twittered/tweeted (?) this as a question and decided to turn it into a blog post, so please feel free to comment.

Yes, mobile blogging, blogging content to an online blog as most posts/ideas come up when I am on the way to work/home/downtown. Blog content does not pop up in my head when I am at home, sitting in my dark little roof chamber, but instead when I am travelling or walking through the city and then suddendly there are these “Oh my, I neeeeeed to blog this” moments. Does that sound familiar to you?

What’s mobile?
I am already using a 15,4″ laptop as my primary computer, where I am compiling most posts using Blogdesk (for Win), pulling images from my mobile phone and getting online through a local Wi-Fi connection. Whenever I am travelling with my laptop (which doesn’t happen that often), I use a GPRS or even UMTS data connection to surf the internet via my mobile phone which is connected to my computer via Bluetooth. This is how I went online in Kenya, and this is also how I go online whenever there’s no local Wi-Fi available.

However, I often have this urge to blog directly from a more mobile device, a gadget I am always carrying around with me. What’s this? The mobile phone, of course!

So, where’s the difficulty?
Mobile devices often only offer pure text posts without any hyperlinks as editing alone is quite a pain. Entering text is usually done using a small T9 keypad, and some phones also offer dedicated QWERTY keyboards.

So I am using a Nokia N95 which enables me to take decent images (the picture quality isn’t as good as on a normal digital camera because of the CMOS sensor and its reduced size, but it’s more than sufficient for blog posts), it enables me to take decent videos @ 640×480 VGA with 30 fps but with the limitation of a mono microphone and no optical zoom and connects to the internet via HSCSD, CSD, GPRS, EGPRS, HSDPA and WiFi. The N95 even comes with an advanced video editor so that I can edit a video right on the phone! While this obviously takes some time and isn’t that easy, at least it’s possible.

The difficulty is to upload multimedia content onto the internet! This is exactly where most phones still lack a simple solution. Nokia eventually realized this and introduced the Ovi platform earlier this year, but it’s still in closed Alpha mode, so I guess we’ll have to work on a better solution. And not everyone is using Nokia phones. What about Apple iPhone users? And what about those that are documenting their life on blogs through SonyEricsson phones?

Mobile phone manufacturers apparently want their users to upload content to their own walled gardens. This blog here doesn’t run on blogger.com, ovi.com, wordpress.com, vox.com and other sites. Do they seriously want me to upload MY content to any obscure community platform? Hey, facebook is already enough in terms of walled gardens – I want to control my own content on my own website. I have a domain, webspace and am running a blog which is powered by WordPress. I want the content from my phone to directly load into the given space here.

And this is why I’ve split this post in two different parts: the a) software and b) hardware issues.

The hardware side is rather simple: considering that most phones offer sms services, blog entries may – in their shortest form at a length of 160 characters – be directly sent to a blog via sms. I can do that. I can upload an sms to my blog. Simple. And then there’s also e-mail: my blog comes with a (secret & currently inactive) e-mail address so that I could also send an e-mail to my blog which would then be posted online.

The short message, multimedia message and e-mail services are the common denominator on most phones, meaning: even Mama Wambui on the vegetable market in a rural town in Central Kenya may post blog content from her simple Motorola C139 phone via sms. But how does she read it?

See? Blogging simple and short text to an online platform isn’t that difficult. The difficulty lies in editing it and enriching it with hyperlinks, multimedia content and responding to comments.

When I started thinking about this subject, I initially thought that mobile blogging depends on the right device. Well, maybe it helps to have a computer so that surfing the net isn’t limited to a mobile device which just doesn’t offer the same comfort you’d have on a “normal” computer. But I quickly realized that instead of always blaming my not-so-perfect multimedia phone for the lack of this and that function or usability, I should instead look out for the right software, plugins, services that enable me to post from a mobile device in a way that offers more comfort than a short text which is limited to 160 characters. Mobile blogging is a software issue!

Meaning: the only difference I see between good and bad mobile phones in terms of their blogging capabilities is that some recent smartphones come with browsers that also work with Javascript and other advanced technologies which are sometimes needed online. I don’t need YouTube on my phone, but would like to comment on a K2 theme in WordPress where the comment function is based on this AJAX thing.
For pure reading of online content – and that’s what most of the current phones are capable of – I was already happy while using my old Nokia 6230i. In fact, I succesfully blogged an update on December 30th last year from a lobby in a hotel in Mombasa, using the OperaMini browser on the 6230i. It just worked.

I think that mobile blogging is a nice feature on a phone, but until it becomes as easy to post content as it already enables me to read online content from a mobile device, the only real killer application I can currently think of in the mobile sector is mobile banking/payment. Who knows – maybe in just a few years time devices will be advanced enough so that it all melts into one single application and service. This is why Google came up with the GPhone – coz it’s a software issue, not so much a hardware thing.

In part 2 I will try to compile a list of modern mobile phones that offer some comfort, and in part 3 I will try to highlight how to actually upload multimedia content from my phone to my blog (which I still have to figure out, hence this blog post :-).

Stay tuned!

Naaaaaaarf!

My colleague has an iPhone.

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Kiku’s Realm on an iPhone

Interesting fact: the iPhone will be officially available in Germany via T-Mobile (the only network in Germany that supports EDGE) from November 9th onwards. Rumour has it that it will at least cost a monthly fee of EUR 50,- which will include some free airtime and free sms. Plus the subsidized cost of the phone, of course, which I think will settle somewhere between EUR 299,- and 399,- [update: it will be EUR 399,-].

The other alternative is to import it from the US and hack it yourself – this is what my colleague did. Some of these phones are selling for at least EUR 400,- on eBay Germany (most of them for something around EUR 550,-), but he bought it in the US, had it sent to someone who just came over for a visit and hacked it last night. He just showed it to me during the lunch break and I have to admit: the iPhone scores exactly where my Nokia N95 has its downsides, namely the interface / usability, speed and and internet surfing experience.

Coming to an interim conclusion of my first hands-on impression: if you’re into surfing the net via Wi-Fi and if your network provider supports EDGE technology, if you’re not the MMS person and want to use e-mail instead, if you hardly ever use the phone’s camera and just want a great substitute for your E61(i) or Blackberry…then the iPhone is the right phone for you.
All others who need more multimedia functions may go for the N95, but frankly said: if I could swap the internal GPS on my N95 for a much better battery runtime, a much better browser (both browsers are based on Apple’s Safari core!) and a brick format (no movable parts = less problems), heck – i would immediately switch phones. Comparing the N95 with the iPhone isn’t fair, though. They just happen to compete on the same market but were made for completely different user groups, I think.

Oh, and the best thing about his deal: he just spent something like EUR 280,- on the phone due to the awesome exchange rate to the US-$. With EUR 280,-, I won’t even get a Nokia E61i… and THAT is sweet. An iPhone for EUR 280,- while the N95 currently retails for EUR 559,-!

@Mental: you may want to go for the iPhone…
@Mathias: kannst Du mir bitte ein iPhone mitbringen? :-)
@Bambi: *sigh*…please? prrrreeeezzzzee?
@CK: there you go…

[Update]: Ok ok ok…Bambi says NO! to the iPhone (NO! as in NO!), and since Bambi also is the Minister of Finances @ Kiku’s Realm, I’ll have to stick to this virtual (but nevertheless also neat) desktop iPhone realized through Adobe’s AIR tool:

1637027105_52cbe76495.jpg

[UPDATE 2]: CG just sent me a link to macnotes where it says that the tariffs will include a flatrate for EDGE and all T-Mobile hotspots. Hmmmmm… The iPhone lacking UMTS (3G) support may be ignored with a flatrate for T-Mobile hotspots, but still: all tariffs are just too expensive. And besides – even since the iPhone doesn’t support MMS – selling sms for 0,19 EUR is just sooo…1990s. T-Mobile and Vodafone both have great coverage and network speeds, but their approach to consumers is just an insult day after day.