Pictured below is the help screen from Twitter’s website:
Obviously, someone over at Twitter HQ paid attention to the Cluetrain Manifesto (yeah, pls, come on…I like it :-) and came up with this brilliant customer feedback interface. Simple, but quite efficient, I guess.
(…just how do they finance the short message service on twitter?)
2 thoughts on “what I miss about big companies”
why is the ‘feel’ box 10 times smaller than the others?
i like the language on the form.
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