what I miss about big companies

Pictured below is the help screen from Twitter’s website:

Obviously, someone over at Twitter HQ paid attention to the Cluetrain Manifesto (yeah, pls, come on…I like it :-) and came up with this brilliant customer feedback interface. Simple, but quite efficient, I guess.

(…just how do they finance the short message service on twitter?)

Author: jke

Hi, I am an engineer who freelances in water & sanitation-related IT projects at Saniblog.org. You'll also find me on Twitter @jke and Instagram. View all posts by jke